FAQ

Frequently Asked Questions

Entry field "Delivery date" does not show date correctly

Problem: The input field delivery date does not show a valid date. Either only dots are shown or in some cases also "confusing" character combinations.

Explanation: The problem occurs with the operating system Windows 10/64bit after the Creators update (KB4016871) which was published by Microsoft on 09.05.2017. In this context the Windows system file CommCtrl32.dll is replaced by a version that contains this error.

Solution: None at present. It is expected that Microsoft will fix the problem in one of the following Windows updates. Although the delivery date is not displayed correctly in the input field, your orders still show the selected delivery date correctly. It is therefore only a display problem of the input field.